Volunteer
Opportunities
in Montreal

• Héma-Québec L'approvisionnement en sang, en produits sanguins et en autres substances biologiques de qualité optimale, afin de répondre aux besoins de la population. The supply of optimal-quality blood, blood products and other biological substances, in response to the needs of the population.

Call center operator (French required)

Offer number: 01817

Valid until: 31-12-2026

• Héma-Québec L'approvisionnement en sang, en produits sanguins et en autres substances biologiques de qualité optimale, afin de répondre aux besoins de la population. The supply of optimal-quality blood, blood products and other biological substances, in response to the needs of the population.

Activity sector(s)

• Physical and Mental Health

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Type(s) of activity Administrative Tasks and/or Reception Sales and Customer Service Other

District Saint-Laurent

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Context of the mandate

Do you have time to spare and want to be part of a great team?

Héma-Québec is looking for volunteers to join its call center team at its administrative offices in Saint-Laurent. Telephone recruitment is essential to the success of blood drives and maintaining the blood supply.

Every volunteer is absolutely essential to the fulfillment of our mission. Commit to saving lives!

Tasks

Volunteers are responsible for calling blood donors and offering them an appointment for a blood drive in their area.

Calls are made using a computerized system, so you will have the donor's name, phone number, and the information to give the donor during the call on your screen.

Desired qualifications

You have good interpersonal skills, are a good listener, are computer literate, and have good communication skills in French.

Expected level of involvement

You are available on Mondays, Tuesdays, Wednesdays, or Thursdays from 10:00 a.m. to 2:00 p.m. Weekly commitment desired.

Perks we offer

• Reference letter (upon request)
• Reimbursement of public transit expenses
• Other

Meal Allowance

Spoken Language(s) Unilingual French accepted Bilingual FR-EN accepted

Specific Criteria Accepts small groups (under 5 people) Accessible for people with limited mobility

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Profiles of volunteers accepted:

• Individual
• Small Groups (2-5 people)
• Large Groups (5+ people)

2 to 10 people

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Availability(s) sought by the organization

	Before noon Afternoon Evening
Monday	Morning Afternoon
Tuesday	Morning Afternoon
Wednesday	Morning Afternoon
Thursday	Morning Afternoon
Friday
Saturday
Sunday

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