The Impact of the
Volunteer Bureau
of Montreal

A Commitment to
Resilient and Inclusive
Communities

The VBM plays a key role in strengthening both individual and collective well-being by mobilizing volunteering as a lever for health, inclusion, and resilience.

Every year, more than 7,900 people benefit from our services: matching, training, personalized support, corporate volunteering, awareness initiatives, and collective events.

Volunteering transforms lives:

Volunteers find purpose, develop skills, and build connections.
Beneficiaries receive concrete support that improves their quality of life.
Member organizations strengthen their capacity to act and deepen their roots in the community.

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Volunteering at the
Heart of the VBM

Each year, the VBM reaches thousands of volunteers through its online portal and outreach activities.

Volunteering is not only central to our mission, it is also central to our organizational culture. Every year, the VBM welcomes more than forty volunteers within its own team and on its Board of Directors.

7 900
individuals reached
through our portal,
services, and activities
30
volunteers contributed
directly to the VBM
920
hours of volunteer work
received at the VBM

The VBM: A Key
Player in
Volunteer Action
and Home Support in Montreal

The VBM actively contributes to helping seniors and people with a loss of autonomy remain at home by supporting its network of community-based meal programs (popotes artisanales) and facilitating volunteer matching. In 2024–2025, more than 25,000 meals were delivered by member meal programs, while volunteers provided vital support through friendly visits, help with errands, and accompaniment to medical appointments.

This contribution illustrates the power of volunteering when it is structured and supported by a center like the VBM: meeting concrete needs, breaking isolation, and enabling thousands of people to age in their own living environments.

But home support is only one part of our impact. The VBM also works to foster the inclusion of immigrants and newcomers, improve volunteer management practices in community organizations, and mobilize the business sector through skills-based and corporate volunteering.

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Responding to
Community
Needs

Through our presence in neighborhoods, participation in collective consultations, exchanges with our members, and direct meetings with volunteers and organizations, we remain closely attuned to lived realities. Our services evolve accordingly, whether by supporting community-based meal programs, revising our training, repositioning corporate volunteering, or modernizing our tools.